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Confidentialité et cookies

Information on privacy and data processing

This page is still being updated in compliance with the new European regulation EU 2016/679 – GDPR Privacy in force since 25 May 2018.


As a visitor to our website, you can choose not to provide us with personal information. It is also possible, at any time, to access your data to update, correct or delete certain personal information also by contacting us at info@sashaglam.com.
You also have the right to obtain the total deletion of your personal data in accordance with the privacy laws.

You can check your data stored on the website at any time and exercise your cancellation and modification rights on this page:

Access the Data Access Request page

To change your privacy settings click here::

Privacy Policy

Sasha Glam is committed to safeguarding your privacy.
Contact us if you have any questions or problems regarding the use of your personal data and we will be happy to assist you.
By using this site and / or our services, you consent to the processing of your personal data as described in this privacy statement.

Summary

  1. Definitions used in this policy
  2. The principles on data protection
  3. Your rights regarding your personal data
  4. What personal data we collect about you
  5. How we use your personal data
  6. Who else has access to your personal data
  7. How we protect your data
  8. Information about cookies
  9. Contact information

Definitions

Personal data: any information relating to an identified or identifiable natural person.
Processing: any operation or set of operations performed on personal data or on a series of personal data.
Data subject: a natural person whose personal data has been processed.
Child: a natural person under 16 years of age.
We / us: (both uppercase and lowercase) – the owners of the platform

Data protection principles

We are committed to following the following data protection principles:

  • Processing is lawful, fair, transparent. Our processing activities have legitimate reasons. We always consider your rights before processing personal data. Upon your request, we will provide you with information regarding the processing.
  • Processing is limited to the purpose. Our processing activities correspond to the purpose for which the personal data was collected.
  • Processing is done with minimal data. We only collect and process the minimum amount of personal data required for the specific purpose.
  • Processing is limited to a period of time. We will not store your personal data for longer than necessary.
  • We will do our best to ensure the accuracy of the data.
  • We will do our best to ensure the integrity and confidentiality of the data.

Rights of the interested party

The interested party has the following rights:

  1. Right to information – means you need to know if your personal data is being processed; what data is collected, where it is obtained from, why and by whom it is processed.
  2. Right of access – means that you have the right to access the data collected about you. This includes the right to request and obtain a copy of the personal data collected.
  3. Right of rectification – this means that you have the right to request the rectification or deletion of your personal data which is inaccurate or incomplete.
  4. Right to erasure – in certain circumstances it is possible to request the deletion of personal data from our archives.
  5. Right to restrict processing – meaning that under certain conditions, you have the right to restrict the processing of their personal data.
  6. Right to object to processing – this means that in some cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.
  7. Right to object to automated processing – this means that you have the right to object to automated processing, including profiling; includes the right not to be subject to a decision based solely on automated processing.
  8. t is possible to exercise this right whenever there is a profiling result that produces legal effects that affect or significantly affect you.
  9. Right to data portability – you have the right to obtain your personal data in a machine-readable format or, if possible, as a direct transfer from one processor to another.
  10. Right to lodge a complaint – in the event that we refuse your request by exercising your right of access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled, please contact us.
  11. Right to help from the supervisory authority – meaning you have the right

Data we collect

Information you have provided to us

This could be your e-mail address, name, billing address, home address etc., mainly information that is necessary to provide you with a product and / or service or to enhance your customer experience. We save the information you provide to us in order to perform other activities on the website and / or to be able to follow up on your requests. This information includes, for example, your name and e-mail address.

Information Automatically Collected About You

This includes information that is automatically stored by cookies and other session tools. For example, shopping cart information, IP address, purchase history (if any) etc. This information is used to improve the customer experience. When you use our services or look at the contents of our website, your activities may be recorded.

Information from our partners

We collect information from our trusted partners with confirmation that they have a legal basis for sharing such information with us. This is information that you have provided to them directly or that they have collected about you for other legal reasons. See the list of our partners here.

Information available to the public

We may collect information about you that is publicly available, for example your public profile or your blog comment showing some of your data (name, nickname, etc.)

How we use your personal data

We use your personal data to:

  • provide you with our service. This includes for example registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating information about products and services;
  • communicate and interact with you for example notifying you of changes to any service;
  • improve your experience on our website;
  • fulfill an obligation established by law or by the contract;

We use your personal data for legitimate reasons and with your consent.

For reasons related to the conclusion of a contract or the fulfillment of contractual obligations, we process your personal data for the following purposes:

  • to identify you;
  • to provide you with a service or to send / offer you a product;
  • send you communications relating to your purchase or for billing;

For reasons of legitimate interest, we process your personal data for the following purposes:

  • to send you personalized offers (from us and / or our carefully selected partners);
  • administer and analyze customers (behavior and history of purchases) in order to improve the quality, variety and availability of the products / services offered / provided;
  • conduct questionnaires regarding customer satisfaction;

Unless you have informed us otherwise, we may offer you products / services that are similar or identical to your purchase history / browsing behavior as our legitimate interest.

With your consent we process your personal data for the following purposes:

  • to send you newsletters and promotional offers (from us and / or our carefully selected partners);
  • for other purposes we have asked for your consent to send you communications relating to our business

We process your personal data in order to fulfill the obligations arising from the law and / or use your personal data for the options provided by law. We reserve the right to anonymize the personal data collected and to use such data. We will use data outside the scope of this policy only when it is anonymized.
We keep your billing information and other information collected about you for as long as is necessary for accounting purposes or other obligations arising from law, but no longer.

We may process your personal data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was collected. To do this, we will make sure that:

  • the link between purpose, context and nature of personal data is suitable for further processing;
  • the further processing does not harm your interests e there will be adequate protection for processing.

We will inform you of any further processing and purposes.

Who else can access your personal data

We do not share your personal data with strangers. Your personal data is in some cases provided to our trusted partners in order to make it possible to provide the service or improve the customer experience. We share your data with:

Our partners for data processing:

  • Google Analytics

Our business partners:

  • Nobody

Connected to third parties:

  • Nobody

We only work with processing partners who are able to ensure an adequate level of personal data protection. We disclose your personal data to third parties or government officials when we are legally required to do so. We may disclose your personal data to third parties if you have consented or if there are other legal reasons for doing so.

How we protect your data

We do our best to keep your personal data safe. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymity and pseudonymise where possible. We monitor our systems for possible vulnerabilities. We use defense systems against hacker attacks, viruses and malware.

Even if we do our best, we cannot guarantee the security of your information. However, we are committed to reporting data breaches to the relevant authorities. We will also notify you if there is a threat to your rights or interests. We will do everything reasonably possible to prevent security breaches and assist authorities in the event of breaches.

If you have an account with us, please note that you must keep your username and password secret. We recommend that you change your password cyclically.

Children

We do not intend to knowingly collect information from children. We do not refer children to our services.

Cookies and other technologies we use

We use cookies and / or similar technologies to analyze customer behavior, administer the website, track user movements and collect user information. This is done in order to personalize and enhance your experience with us.

A cookie is a small text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. The choice to disable cookies could hinder the use of certain functions.

We use cookies for the following purposes:

  • Necessary cookies: These cookies are necessary to be able to use some important features on our website, such as logging in. These cookies do not collect any personal information.
  • Functionality cookies: these cookies provide features that make the use of the service more convenient and make more personalized features possible. For example, they may remember your name and email in comment forms so you don’t have to re-enter this information next time.
  • Analytical cookies: These cookies are used to track the use and performance of our website and our services
  • Advertising cookies: These cookies are used to serve advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an ad. They are usually placed on the website by advertising networks with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organizations such as advertisers. Often, targeting or advertising cookies will be linked to site features provided by the other organization.

You can remove the cookies stored on your computer through your browser settings. Alternatively, you can control some third party cookies using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information on cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has its own privacy policy which you can consult here. If you wish to deactivate the tracking of Google Analytics, visit the page of deactivation of Google Analytics.

Contact information

Organization: SASHA GLAM
Address: Via della Consolazione 2
City: 16121 Genoa
Country: Italy
Responsible for data processing: Riccardo Zara
Email: info@sashaglam.com

Supervisory authority in Italy: garanteprivacy.it

Changes to this privacy statement

We reserve the right to make changes to this
Privacy Policy, in this case it will be our pleasure to inform you on your next visit to our website.

This page was last modified on October 24, 2021